Important
Notice
Please be advised that federal
law prohibits travel between two contiguous U.S. ports. Any guest who
insists on departing in this situation accepts responsibility for any
resulting penalties (e.g., you cannot board the ship in New Orleans
and debark in Tampa).
 Travel Hotline
This hotline is in case you experience a travel emergency in transit
to or from your cruise holiday. You may call our travel hotline
from within the U.S. at 1-877-Maharaja or from outside the U.S. by calling collect to
773-274-3960.
Our representatives are on call to assist you with any question
or travel emergency, 24 hours a day.
Embarkation
Embarkation begins as follows: Miami, Ft. Lauderdale, Galveston,
Tampa, Port Canaveral, New York, New Orleans, Los Angeles and San
Diego - 1:30 p.m.;
San Juan 2:30 p.m.; Vancouver 12:30 p.m.; Seward
(Egan Center in Anchorage) - 8:30 a.m. - 1:30 p.m. only. You must
check in at least 30 minutes prior to departure.
Debarkation
To allow sufficient time for Customs clearance, we recommend scheduling
outbound air flights no earlier than 1:00 p.m., except for the following:
Vancouver -12:30 p.m.; Anchorage -1:00 p.m.
Welcome Aboard
Our Welcome Aboard brochure, containing a wealth of additional information
about your Carnival cruise, may be obtained from your travel agent.
Shore Excursions
Arrangements for optional tours can be made at the Shore Tour Desk
on board each ship. These tours are operated by independent contractors
and Carnival is not responsible for their actions.
Ticket Contract
Please refer to your contract in the back of your cruise tickets
before boarding your “Fun Ship”. At the port of embarkation,
ask your Carnival representative for a copy of the translated version
of the ticket contract. For your convenience, we have translated
the contract into your native language.
Liquor Policy
We are sorry, but guests are prohibited from bringing alcoholic
beverages of any kind on board the ship. Alcoholic beverages purchased
in the ship’s gift shops or in foreign ports will be retained
by Carnival until the end of the voyage. However, if you will be
celebrating a special occasion while on board, fine wine or champagne
may be brought on board during embarkation at the beginning of the
cruise only. A additional amount per bottle corkage fee will be charged should
guests wish to consume this wine in the dining room. You may also
purchase mixed drinks and other beverages from any of the ship’s
bars and lounges. Alcoholic beverages will not be sold or served
to anyone under the age of 21. We reserve the right to refuse the
sale of alcoholic beverages to anyone. Carnival only accepts U.S.
Dollars on board our ships.
Personal Funds
We suggest you carry traveler’s checks in U.S. dollars, which
may be cashed at the Information Office. Please note that Carnival
cannot provide guests with international currency exchange on board.
Ashore, it is best to carry some U.S. currency in small denominations.
Most larger shops in port honour American Express, VISA, and MasterCard.
Carnival only accepts U.S. Dollars on board our ships.
Tipping
As a guideline, Carnival recommends the following gratuities: Dining
Room Team Service - US $Call per guest per day; Alternative Dining
Service - US $Call per guest per day; Housekeeping Staff, $Call
per guest per day. Daily tipping guidelines apply regardless of
dining option selected. For your convenience, a
Call gratuity will
be automatically added to your bar bill. Tipping your maitre d’
and headwaiter is at your discretion. The recommended gratuity for
all personnel is $9.75 per guest per day. For your convenience,
when gratuities are not prepaid, certain ships are automatically
adding the gratuities to your Sail and SignSM card. Naturally, guests
can adjust or remove the gratuities at their discretion. Carnival
only accepts U.S. Dollars on board our ships.
Sail & SignSM
For your convenience, you may charge most of your on-board purchases
to your Sail & Sign account. An application is required, which
you may obtain from your travel agent. Carnival accepts American
Express, VISA, MasterCard and Discover Card for payment of on-board
accounts. (A minimum deposit will be required for cash accounts:
3 to 4 day cruises, US $Call; 5 to 8 day cruises, US $Call; 10 day
or longer cruises, US $Call.) Carnival only accepts U.S. Dollars
on board our ships.
Dining Room Reservations
Dining preferences (time, companions) may be requested by your travel
agent at the time of booking. By popular request, all our Dining
Rooms are now Smoke-Free (smoking is permitted in designated areas
and in your stateroom). No requests are guaranteed.
Your table assignment will be confirmed at embarkation. Dining times
are (subject to change):
Main Seating Late Seating
Breakfast (at sea)* 7:45 a.m. 9:00 a.m.
Lunch noon 1:30 p.m.
Dinner** 5:45 p.m. or 6:15 p.m. 8:00 p.m. or 8:30 p.m.
You can also
enjoy a continental breakfast in your stateroom (until 10:00 a.m.)
or a limited menu breakfast on deck. Lunch and dinner are also available
bistro-style on the Lido Deck, inside the restaurant or alfresco
(Seaview Bistro is not available on the last night of the cruise).
Spirit-class ships and CARNIVAL CONQUEST have the added convenience
of a reservations-only supper club (nominal fee will apply). Breakfast
times vary by ship: these times are provided as a general guideline.
Please check your daily Carnival Capers on board for exact times.**
We have four sittings for dinner on all ships except on Spirit-class
ships (Carnival Spirit, Carnival Pride, Carnival Legend) where we
have two (Main 6:00 p.m. & Late 8:15 p.m.)
Minor
Guests
Guests under the age of 21 years must be accompanied by a parent, grandparent or guardian 25 years or older, in the same stateroom. Infants must be at least four months old to be eligible to travel. Guests under the age of 21 staying at any hotel in conjunction with Carnival's Fly Aweigh program or vacation package may be required to be accompanied by a guest 21 years or older in the same room as per each hotel's policy. Permission for minor guests to fly unaccompanied is permitted/denied by the airlines as per each ariline's rules. Guests should check with their scheduled airline for eligibility. Carnival assumes no responsibility for guests under 21 years travelling unaccompanied by air: Our Camp Carnival program features supervised activities for children 2-15, with limited activities available for 16-18 year olds.
In addition to the above, the following age restrictions are in effect on board:
Drinking Alcoholic Beverages: Guest must be 21 years of age or older to be served alcohol on board. Proper I.D. with birth date is required.
Casino: Guest must be 18 years of age or older to play the tables and the slot machines. Guests under 18 years of age are not permitted in the casino.
Spa Carnival and Gym: Guests under 16 years of age are not permitted in these facilities. Guests between the ages of 16 and 18 must be accompanied by an adult at all times.
Lounges, Shows, and Disco: Guests under the age of 18 should be accompanied by an adult in all public areas of the ship. Guests under the age of 16 must vacate the disco by 10:45pm.
Use of the Waterslide: Guests must be at least 42" inches in height to use the waterslide.
Guests under 13 must have their parents permission.
Use of the Pools: Due to United States Public Health (USPH) Regulations, we do not allow children in diapers or those not toilet-trained in the pools. Lifeguards are not on duty. Use of the pools by guests under 13 without adult supervision is prohibited.
Special Diets
Special diet requirements may be requested by your travel agent
at least two weeks prior to sailing. You should discuss the method
of preparation of menu items with your waiter or headwaiter. There
may be limitations in our ability to accommodate special orders.
Kosher meals are not available.
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Clothing
Casual attire is the best option during the day. For one or two
nights, formal attire or a dark suit is suggested. The dress code
for other evenings ranges from sport coat and tie to casual resort
wear. Shorts and T-shirts are not permitted in the dining room during
dinner. For Alaska cruises, sweaters, lightweight jackets and raincoats
are suggested.
Onboard Videos
Please be aware that the NTSC/ VHS videos commonly sold throughout
the United States, the Caribbean and on board ships will not work
in many overseas countries. Please keep this in mind before purchasing
the incorrect video format.
Vaccination
Certificate
None required of U.S. or Canadian guests. Non-U.S. guests please inquire
at time of reservation.
Advanced
or Delayed Sailings
In the event of strikes, lockouts, riots and stoppage of labor from
whatever cause, or for any other reason whatsoever, including inclement
weather, the ship owner may at any time cancel, advance or postpone
any scheduled sailing and may, but is not obliged to, substitute another
vessel and shall not be liable for any loss to guests by reason of
such cancellation or substitution. Reservations are subject to change
in the event of a full-ship charter.
Visitors
Carnival has a no visitors policy and regrets any inconvenience
this may cause.
Guests with Special
Needs
Carnival seeks, to the extent feasible, to accommodate guests with
special needs so they are able to enjoy our ships and other facilities.
For example, service animals are permitted on board ships if prior
arrangements have been made at time of booking. In situations where
a guest with special needs, such as a guest in a wheelchair, would
be unable to be comfortably accommodated due to vessel safety barriers
and other criteria, we may find it necessary to ask the guest to
bring along
a companion to assist or make alternative arrangements. For Alaska
motorcoach guests, if you would be unable to satisfy certain specified
safety and other criteria, even when provided with appropriate auxiliary
aids and services, we will ask you to make alternative travel arrangements.
Please be advised that guests who are 27 weeks or more into their
pregnancy at the time of the voyage will not be permitted to sail
due to the risk of premature labor. Carnival will offer physically
challenged guests the best available rate for inside and oceanview
staterooms based on availability. These guests will be accommodated
in staterooms that have been modified for the physically challenged.
It is essential that Carnival be notified of any special medical,
physical or other requirements of guests at the time of reservation.
Baggage
Liability
We highly recommend that all guests purchase a vacation protection
policy covering baggage, contents and accidents. See your travel
agent for details. If you choose not to purchase insurance, Carnival’s
liability is limited to baggage, contents and personal possessions
to a maximum of $50 per bag with a maximum total limitation of $100
per stateroom regardless of the number of bags. Carnival cannot
accept liability for loss or theft of money, jewelry or other valuables
left in the stateroom or public areas on board. Safety deposit boxes
are available in your stateroom, as well as at the Information Desk
at no charge ($25 refundable key deposit). We highly recommend guests
personally carry any valuables, medication or breakable items on
and off the ship. Carnival will reimburse guests in U.S. Dollars.
Baggage
Assistance
Curbside porters are available at the pier during
embarkation to take luggage to the vessel for delivery to your
stateroom. Please be sure each piece of luggage is locked and has a
tag listing your name, ship and stateroom number. Customary tip is
Call per bag.
Curbside porters are not employees of Carnival; therefore, any problems
are the responsibility of the guest. Carnival assumes no responsibility
for carry-on luggage. Any luggage left at the pier will be forwarded
at the guest’s expense. Claims for luggage loss or damage
must be made in writing to the debarkation personnel prior to leaving
the pier area.
Medical Services
The ships’ infirmaries are equipped to treat minor non-emergency
matters. Should you require medical attention while onboard, our
infirmary staff are available to assist you 24 hours a day. Our
shipboard infirmaries meet or exceed the Medical Facilities Guidelines
established by the International Council of Cruise Lines and the
American College of Emergency Physicians. The medical staff is from
the fields of Emergency Medicine and/or Family practice, and is
certified in Advanced Cardiac Life Support. Our doctors are independent
contractors. As such, they are entitled to render services at a
customary charge. The charge for their services and any other medical
expenses will be applied to your Sail & SignSM account. Please
be advised that while at sea or in port, the availability of medical
care may be delayed or limited.
Passport Data
Proper travel documentation is required throughout the cruise and
is the responsibility of the guest. Any guest travelling without
proper documentation will not be allowed to board the vessel and
no refund of cruise fare will be issued. Documents must be presented
at time of embarkation. All non-U.S. guests must surrender their
passports and/or Resident Alien cards and these documents will be
returned the morning of arrival back into the U.S. United States
and Canadian guests need proof of citizenship (Passport, Birth Certificate
or copy of Birth Certificate with raised seal and photo I.D.) All
non-U.S. guests need both a valid passport and a valid, unexpired
U.S. Multiple re-Entry Visa. Any non-U.S. guests who are eligible
to apply for admission under the Visa Waiver Pilot Program must
have a valid, unexpired passport. All non-U.S. guests must contact
the appropriate consulate, U.S. Embassy or U.S. Immigration office
to inquire about necessary travel documentation. In addition to
the multiple-entry visa, Canada requires certain foreign nationals
to obtain a Canadian Visa. To disembark for more than 24 hours in
Mexico, guests must have obtained a Mexican Tourist Card from either
a travel agent or the Mexican Consulate prior to their departure,
and if disembarking with children, must have a notarized affidavit
from any absent parent indicating permission to travel with the
accompanying adult.
Responsibility
Carnival neither controls, nor operates, nor is it responsible for
the actions of independent contractors, such as airlines, railroad
companies, tour operators or ground transporters. Carnival denies
any responsibility or liability for late arrival of your flight
or train or for any illness, injury, damage, loss of cruise time
or other irregularities resulting therefrom. Carnival’s responsibility
does not extend beyond the vessel. You are responsible for arriving
at the respective ports on time for embarkation and for joining
the vessel at its next port of call if, for any reason, you miss
a scheduled sailing. Carnival reserves the right to refuse or discontinue
passage to anyone when, in Carnival’s judgment, it would be
considered a risk to the guest’s own safety and well-being
or the health, safety, well-being, comfort and enjoyment of any
other guest or crew member. Cruise passage is subject to the terms
and conditions shown on Carnival Cruise Lines’ “Terms
and Conditions of Passage Contract Ticket” (copies available
upon request), including the procedure for the resolution of disputes
which must take place in Miami-Dade County of Florida. The foregoing
is subject to the General Booking Conditions of each country.
Change in Itinerary
If Carnival has adequate notice prior to sailing that it will deviate
from the published itinerary, it will promptly notify guests of
the change and offer such guests an opportunity to cancel their
cruise within 24 hours without penalty. No compensation shall be
provided to passengers when an alternative port is offered. If an
itinerary change becomes necessary while a ship is at sea or when
notice prior to sailing is not feasible, Carnival shall attempt
to substitute an alternative port. Carnival shall provide notice
of the itinerary change to the guests. No compensation shall be
provided to passengers when an alternative port is offered. If an
alternative port is not provided, the guests shall be provided a
board credit of $20 per guests. Carnival will reimburse guests in
U.S. Dollars. Reservations are subject to change in the event of
a full-ship charter: the foregoing is subject to the general booking
conditions of each country. You can also visit the carnival website
at www.carnival.com for a copy of the itinerary change policy in
its entirety.
®, “Carnival,” “the Fun Ships,” “The Most Popular Cruise Line in the World!,” “Carnival’s Got the Fun!,” “Camp Carnival,” the Ship Funnel Design, “Your Kind of Fun,” “Nautica Spa” and other trademarks, designs and logos used in this brochure are the property of Carnival Corporation based on trademark registration in the United States and elsewhere throughout the world. Holiday, Jubilee, Celebration, Fantasy, Ecstasy, Sensation, Fascination, Imagination, Inspiration, Carnival Destiny, Elation, Paradise, Carnival Triumph, Carnival Victory, Carnival Spirit, Carnival Pride, Carnival Legend, Carnival Conquest, Carnival Glory and Rep@Sea are trademarked property of the Carnival Corporation.
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